Refund policy
# Return & Refund Policy
## Right of Withdrawal
If you are a consumer located within the European Union (EU), you have the legal right to withdraw from your purchase within **14 days** of receiving your order, without providing any reason.
To exercise your right of withdrawal, you must notify us within 14 days of receiving your order by using the "Refund Button". If any porblem occurs, please contact us at
Email: fcrevolution.store@gmail.com
Please note that returns sent without first contacting us and receiving return instructions will not be accepted.
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## Return Conditions
To be eligible for a return, the item must:
* Be unworn, unused, and in the same condition as when you received it.
* Have all original tags attached.
* Be returned in its original packaging or suitable protective packaging.
* Be accompanied by proof of purchase (such as your order confirmation or receipt).
You are responsible for taking reasonable care of the item while it is in your possession. If the item's value has diminished due to handling beyond what is necessary to establish its nature, characteristics, and fit, we may deduct an appropriate amount from your refund as permitted by applicable law.
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## Return Shipping Costs
The customer is responsible for all return shipping costs.
We do not provide prepaid return labels and do not reimburse the cost of returning items, unless required by applicable law.
We strongly recommend using a tracked shipping service, as you are responsible for the returned item until it has been received by us. After payed shipping cost we will deliver you an return label.
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## Damaged, Defective or Incorrect Items
Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us as soon as possible at MAIL so that we can evaluate the issue and arrange an appropriate solution.
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## Non-Returnable Items
The following items cannot be returned:
* Personalized or custom-made products.
* Gift cards.
* Any item that is not eligible for return under applicable consumer protection laws.
If you are unsure whether your item qualifies for a return, please contact us before sending it back.
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## Exchanges
We do not offer direct exchanges.
If you would like a different size or product, please return the original item in accordance with this policy. Once your return has been approved, you may place a new order separately.
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## Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within **14 days** after we have received the returned goods or received evidence that the goods have been sent back, whichever occurs first, in accordance with applicable EU consumer protection laws.
Please note that your bank or payment provider may require additional time to process and post the refund to your account.
If you have not received your refund within a reasonable time after it has been approved, please contact us at fcrevolution.store@gmail.com
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## Contact Us
If you have any questions regarding returns or refunds, please contact us:
**Email: fcrevolution.store@gmail.com